University of Tehran Press Academic Librarianship and Information Research 2783-4638 44 4 2010 12 22 Investigation the Feasibility of Implementing Electronic Reference Services In the Central Library and Documentation Center Investigation the Feasibility of Implementing Electronic Reference Services In the Central Library and Documentation Center 13 34 28730 FA Fatima Fahimnia T Mozafari Journal Article 1970 01 01 Objective: The present paper studies the feasibility of implementing electronic reference services in the Central Library and Documentation Center of University of Tehran [CENLIB]. Methodology: A user-centered approach was implemented based on descriptive method through the use of researcher-developed questionnaire. Samples were drawn from postgraduate students' members of CENLIB. Findings: Results indicate that users who have access to ICT, because of their relative familiarity with ICT-based services, are more inclined towards electronic reference services. Objective: The present paper studies the feasibility of implementing electronic reference services in the Central Library and Documentation Center of University of Tehran [CENLIB]. Methodology: A user-centered approach was implemented based on descriptive method through the use of researcher-developed questionnaire. Samples were drawn from postgraduate students' members of CENLIB. Findings: Results indicate that users who have access to ICT, because of their relative familiarity with ICT-based services, are more inclined towards electronic reference services. https://jlib.ut.ac.ir/article_28730_4ed4e428cba3e0260d841a3f72da7bda.pdf