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  • Persian
Author = Karbala Aghaei Kamran, Masumeh
Number of Articles: 2
To evaluated the 4D model components of customer relationship management (CRM) in the central libraries of the government universities in Tehran.

Volume 51, Issue 1, June 2017, Pages 4-6

10.22059/jlib.2016.59447

Masumeh Karbala Aghaei Kamran; leila karimi suflo

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  • PDF 972.25 K

Comparing the result of evaluating Iranian state university Websites using WebQEM and WAI

Volume 48, Issue 2, July 2014, Pages 263-285

10.22059/jlib.2014.53028

Monireh gharibeniazi; Masumeh Karbala Aghaei Kamran

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  • PDF 1.03 M

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