To evaluated the 4D model components of customer relationship management (CRM) in the central libraries of the government universities in Tehran.

Document Type : Research Paper

Authors

Abstract

To evaluated the 4D model components of customer relationship management (CRM) in the central libraries of the government universities in Tehran and Compare the views of managers with librarians

Keywords

Academic Librarianship and Information Research
Volume 51, Issue 1
June 2017
Pages 4-6

Files

Share

How to cite

Statistics