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  • Persian

To evaluated the 4D model components of customer relationship management (CRM) in the central libraries of the government universities in Tehran.

Document Type : Research Paper

Authors

  • Masumeh Karbala Aghaei Kamran
  • leila karimi suflo
10.22059/jlib.2016.59447

Abstract

To evaluated the 4D model components of customer relationship management (CRM) in the central libraries of the government universities in Tehran and Compare the views of managers with librarians

Keywords

  • Customer relationship management
  • The 4D model
  • Universities Libraries
  • Tehran

Academic Librarianship and Information Research
Volume 51, Issue 1
June 2017
Pages 4-6

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  • MLA
  • HARVARD
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APA

Karbala Aghaei Kamran, M. and karimi suflo, L. (2017). To evaluated the 4D model components of customer relationship management (CRM) in the central libraries of the government universities in Tehran.. Academic Librarianship and Information Research, 51(1), 4-6. doi: 10.22059/jlib.2016.59447

MLA

Karbala Aghaei Kamran, M. , and karimi suflo, L. . "To evaluated the 4D model components of customer relationship management (CRM) in the central libraries of the government universities in Tehran.", Academic Librarianship and Information Research, 51, 1, 2017, 4-6. doi: 10.22059/jlib.2016.59447

HARVARD

Karbala Aghaei Kamran, M., karimi suflo, L. (2017). 'To evaluated the 4D model components of customer relationship management (CRM) in the central libraries of the government universities in Tehran.', Academic Librarianship and Information Research, 51(1), pp. 4-6. doi: 10.22059/jlib.2016.59447

CHICAGO

M. Karbala Aghaei Kamran and L. karimi suflo, "To evaluated the 4D model components of customer relationship management (CRM) in the central libraries of the government universities in Tehran.," Academic Librarianship and Information Research, 51 1 (2017): 4-6, doi: 10.22059/jlib.2016.59447

VANCOUVER

Karbala Aghaei Kamran, M., karimi suflo, L. To evaluated the 4D model components of customer relationship management (CRM) in the central libraries of the government universities in Tehran.. Academic Librarianship and Information Research, 2017; 51(1): 4-6. doi: 10.22059/jlib.2016.59447

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