Hierarchical Analysis of Knowledge Sharing in Guilan Science and Technology Park

Document Type : Research Paper


1 Ph.D. Candidate, Department of Knowledge and Information Science, University of Tehran, Kish International Campus, Kish, Iran

2 Faculty Member, Department of Knowledge and Information Science, Faculty of Management, University of Tehran, Tehran, Iran

3 Associate Professor, Department of Knowledge and Information Science, Faculty of Management, University of Tehran, Tehran, Iran.


Objective: Knowledge sharing is one of the key areas for knowledge-based companies and is one of the most important priorities for knowledge management practitioners in the world. Knowledge sharing in the organization reduces costs in knowledge production and ensures the dissemination of working methods within the organization and enables the organization to solve its problems and issues, otherwise organizations in a competitive environment with many challenges and crises they face.
Materials and Methods: The purpose of this article is to determine the weighting and prioritization of factors affecting knowledge sharing in Guilan Science and Technology Park using the Analytic Hierarchy Process (AHP). In the first step, based on knowledge management studies and literature, a researcher-made 5-point Likert scale questionnaire was created, which was distributed and collected as a questionnaire between two groups of external and internal experts.
Results: Factors affecting knowledge sharing were identified and categorized in four dimensions: 1) individual factors 2) organizational factors 3) socio-cultural factors and 4) technology factors. In the next step, in the form of a pair of questionnaires and with the help of Expert Choice software, these factors were prioritized and weighted. . According to the results of the second questionnaire; Socio-cultural factors (weighing 0. 340); Individual factors (weighing 0. 287), technological factors (weighing 0. 237) and organizational factors (weighing 0. 136) have the greatest impact on knowledge sharing, respectively.
Conclusion: It is suggested that the managers and policy makers of Guilan Science and Technology Park strongly support the socio-cultural factors in the organizational units with the help of human resources in order to make the most of the results of knowledge sharing.


Casimir, G., Lee, K. & Loon, M. (2012). Knowledge sharing: influences of trust, commitment and cost. Journal of knowledge management, 16(5), 740-753.
Chae. S., Seo. Y. & Lee, K.  (2013). Effects of task complexity on individual creativity through knowledge interaction: A comparison of temporary and permanent teams. SKKU Business School, Sungkyunkwan University, Seoul 110-745, Republic of Korea.
Curado, M. & Ramos, I. (2010). Knowledge Management in Organizations: A new Proposal. European Conference on Knowledge Management, 11, 323-333.
DeBrito, R. P. & Oliveira, L. B. (2016). The Relationship between Human Resource Management and Organizational Performance. Brazilian business
, 13(3), 90-110.
Inomata D. O., Costa, E., Mazzaroto S., Santos, C., Barros, A. C., Soares, A. L. & Varvakis, G. (2016). Knowledge Sharing in Industrial Associations and Science and Technology Parks, in IFIP Advances in Information and Communication Technology. Springer.
Kim, S., & Hyangsoo L. (2006). The impact of organizational context and information technology on employee knowledge sharing capabilities. Public Administration Review, 66(3), 370-385.
Kim, S., & Ju, B., (2008). an Analysis of Faculty Perceptions: Attitudes toward Knowledge Sharing and Collaboration in an Academic Institution. Journal of Information Science Research, 30, 282-290.
Lee, J. (2018). The Effects of Knowledge Sharing on Individual Creativity in Higher Education Institutions: Socio-Technical View, June. Administrative Sciences, 8(2), 21
McNeish, J. & Singh Mann, I. J. (2010). Knowledge Sharing and Trust in Organizations. IUP Journal of Knowledge Management, 8(1), 18-38
Ndlela, L.T. & Du Toit, A.S.A. (2001). Establishing a knowledge management programme for competitive advantage in an enterprise. International Journal of Information Management, 21(2).
Scarso, E. & Bolisani, E. (2012). Trust in knowledge exchanges between service providers and clients: a multiple, case study of KIBS. Knowledge Management Research & Practice, 10, 16–26
Shao, Z., Feng, Y., & Liu, L. (2012). The mediating effect of organizational culture and knowledge sharing on transformational leadership and Enterprise Resource Planning systems success: An empirical study in China. Computers in Human Behavior, 28(6), 2400–2413.
Zawawi, et al. (2011).The Study of Barrier Factors in Knowledge Sharing: A Case Study in Public University. Management Science and Engineering, 5(1), 59-70.
Zhang, V., Zhi-qing, T. (2007). Knowledge Management in Supply Chain: Complexity and a Conceptual System Framework Based on MAS, IEEE