تحقیقات کتابداری و اطلاع‌رسانی  دانشگاهی

تحقیقات کتابداری و اطلاع‌رسانی دانشگاهی

تحلیل تأثیر مدیریت دانش بر تجاری‌سازی محصولات با تأکید بر نقش میانجی فناوری اطلاعات در شرکت‌های دانش‌بنیان

نوع مقاله : مقاله پژوهشی

نویسندگان
1 گروه علم اطلاعات و دانش‌شناسی، دانشگاه پیام نور، تهران، ایران.
2 کارشناسی ارشد، گروه مدیریت، دانشگاه پیام نور، تهران، ایران
3 گروه مدیریت بازرگانی و مدیریت فناوری اطلاعات، دانشگاه پیام نور، تهران، ایران.
10.22059/jlib.2026.414095.1820
چکیده
هدف: پژوهش حاضر باهدف تحلیل تأثیر مدیریت دانش بر تجاری‌سازی محصولات با تأکید بر نقش میانجی فناوری اطلاعات در شرکت‌های دانش‌بنیان مستقر در پارک علم و فناوری استان فارس انجام شده است.
روش پژوهش: این پژوهش ازنظر هدف کاربردی و ازنظر روش، توصیفی-پیمایشی و از نوع مطالعات کمی است. جامعه آماری پژوهش شامل مدیران شرکت‌های دانش‌بنیان مستقر در پارک علم و فناوری استان فارس به تعداد 400 شرکت بوده که از میان آنها، 196 شرکت با استفاده از روش نمونه‌گیری تصادفی ساده انتخاب شدند. ابزار گردآوری داده‌ها پرسشنامه استاندارد مدیریت دانش بر اساس مدل گلد و دیگران (2001)، پرسشنامه فناوری اطلاعات بر اساس مدل مائو و دیگران (2016) و پرسشنامه تجاری‌سازی محصولات با اقتباس از مدل چائو و لی (2013) بوده است. برای تجزیه‌وتحلیل داده‌ها از مدل‌سازی معادلات ساختاری با رویکرد حداقل مربعات جزئی و نرم‌افزار SmartPLS استفاده شد.
یافته­ ها: نتایج نشان داد مدیریت دانش تأثیر مثبت و معناداری بر تجاری‌سازی محصولات دارد. همچنین فناوری اطلاعات به‌عنوان متغیر میانجی، رابطه بین مؤلفه‌های مدیریت دانش و تجاری‌سازی محصولات را به‌طور معناداری تقویت می‌کند؛ به‌گونه‌ای که مدیریت دانش علاوه بر تأثیر مستقیم، از طریق فناوری اطلاعات نیز به‌صورت غیرمستقیم بر تجاری‌سازی محصولات اثرگذار است.
نتیجه­ گیری: یافته‌های پژوهش بر اهمیت هم‌افزایی مدیریت دانش و فناوری اطلاعات در ارتقای توان تجاری‌سازی شرکت‌های دانش‌بنیان تأکید دارد و نشان می‌دهد توسعه زیرساخت‌های فناوری اطلاعات می‌تواند اثربخشی فرایندهای مدیریت دانش را در دستیابی به نتایج اقتصادی بهبود بخشد. این نتایج می‌تواند راهنمایی برای مدیران و سیاست‌گذاران در جهت بهبود عملکرد شرکت‌های دانش‌بنیان باشد.
کلیدواژه‌ها

عنوان مقاله English

The Role of Information Technology in the Relationship Between Knowledge Management and Product Commercialization in Knowledge-Based Firms

نویسندگان English

Ali Biranvand 1
Mohsen Drikvand 2
Armin Rajabzadeh 3
1 Departement of Knowledge and Information Science, Payame Noor University, Tehran, Iran.
2 Department of Management, Payame Noor University, Tehran, Iran
3 Department of Business Management and Information Technology Management, Payame Noor University, Tehran, Iran.
چکیده English

Objective: The present study aimed to investigate the effect of knowledge management on product commercialization, with an emphasis on the mediating role of information technology in knowledge-based firms located in Fars Province Science and Technology Park.
Method: This study is applied in terms of purpose and descriptive-survey in terms of method, employing a quantitative approach. The statistical population consisted of managers of 400 knowledge-based firms located in Fars Province Science and Technology Park, from among whom 196 participants were selected using simple random sampling. Data were collected through standardized questionnaires, including the knowledge management questionnaire based on the model developed by Gold et al. (2001), the information technology questionnaire based on Mao et al. (2016), and the product commercialization questionnaire adapted from Cho and Lee (2013). Data analysis was conducted using partial least squares structural equation modeling (PLS-SEM) and SmartPLS software.
Results: The results indicated that knowledge management and its dimensions, including knowledge creation, knowledge retention, knowledge transfer, and knowledge application, have a positive and significant effect on product commercialization. Furthermore, information technology had a positive and significant effect on product commercialization and played a significant mediating role in the relationship between knowledge management and product commercialization.
Conclusions: The findings highlight the importance of the synergy between knowledge management and information technology in enhancing the commercialization capability of knowledge-based firms. Accordingly, the development of information technology infrastructures and the strengthening of knowledge management processes can facilitate more effective utilization of organizational knowledge and improve the success of product commercialization.

کلیدواژه‌ها English

knowledge management
information technology
product commercialization
knowledge-based firms
Akhavannasab, S., Dantas, D. C., Senecal, S., & Grohmann, B. (2022). Consumer power: Scale development and validation in consumer–firm relationship. European Journal of Marketing, 56(5), 1337-1371.
Alavi, M., & Leidner, D. (2001). Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS quarterly, 25(1), 107-136.
Andreeva, T., & Kianto, A. (2012). Does knowledge management really matter? Linking knowledge management practices, competitiveness and economic performance. (G. Schiuma, Ed.), Journal of Knowledge Management, 16(4), 617–636. https://doi.org/10.1108/13673271211246185
Bloem, V., & Salimi, N. (2023). Role of knowledge management processes within different stages of technological innovation: evidence from biotechnology SMEs. Knowledge Management Research & Practice, 21(4), 822–836. https://doi.org/10.1080/14778238.2022.2064352
Cao, C., Chen, M., Tang, X., & Liu, H. (2025). Linking information technology use with corporate entrepreneurship: The mediation role of openness to external knowledge. Information Systems Journal, 35(1), 71–96. https://doi.org/10.1111/isj.12529
Chang, C.-H.; & Yen, Y.-C. (2019). An Empirical Investigation of Knowledge Management Strategy and Information Technology Strategy on Performance. Asian Social Science, 15(5). Retrieved from https://econpapers.repec.org/article/ibnassjnl/v_3a15_3ay_3a2019_3ai_3a5_3ap_3a44.htm
Cho, J., & Lee, J. (2013). Development of a new technology product evaluation model for assessing commercialization opportunities using Delphi method and fuzzy AHP approach. Expert Systems with Applications, 40(13), 5314–5330. https://doi.org/10.1016/j.eswa.2013.03.038
Dabić, M., Obradović Posinković, T., Vlačić, B., & Gonçalves, R. (2023). A configurational approach to new product development performance: The role of open innovation, digital transformation and absorptive capacity. Technological Forecasting and Social Change, 194, 122720. https://doi.org/10.1016/j.techfore.2023.122720
Datta, P. (2011). A preliminary study of ecommerce adoption in developing countries: Ecommerce adoption in developing countries. Information Systems Journal, 21(1), 3–32. https://doi.org/10.1111/j.1365-2575.2009.00344.x
Donate, M. J., & de Pablo, J. D. S. (2015). The role of knowledge-oriented leadership in knowledge management practices and innovation. Journal of Business Research, 68(2), 360–370.
Ghahroudi, M. R., Hoshino, Y., & Ahmadpoury, F. (2019). The impact of knowledge management orientation on new product commercialization: The mediating role of market orientation. American Journal of Industrial and Business Management, 09(10), 1949–1968. https://doi.org/10.4236/ajibm.2019.910127
Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge management: An organizational capabilities perspective. Journal of Management Information Systems, 18(1), 185–214. https://doi.org/10.1080/07421222.2001.11045669
Hair Jr., J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook. Springer Nature.
Ilmudeen, A., Bao, Y., & Alharbi, I. M. (2019). How does business-IT strategic alignment dimension impact on organizational performance measures: Conjecture and empirical analysis. Journal of Enterprise Information Management, 32(3), 457–476. https://doi.org/10.1108/jeim-09-2018-0197
Kim, J.-H., Seok, B.-I., Choi, H.-J., Jung, S.-H., & Yu, J.-P. (2020). Sustainable management activities: A study on the relations between technology commercialization capabilities, sustainable competitive advantage, and business performance. Sustainability, 12(19), 7913. https://doi.org/10.3390/su12197913
Kim, S. Y., Moon, J. Y., Shin, J., Sim, J. Y., Kim, M., & Jang, J. (2022). Survey for government policies regarding strategies for the commercialization and globalization of digital therapeutics. Yonsei Medical Journal, 63(Suppl), S56. https://doi.org/10.3349/ymj.2022.63.S56
Lin, Y., Wang, Y., & Kung, L. A. (2015). Influences of cross-functional collaboration and knowledge creation on technology commercialization: Evidence from high-tech industries. Industrial Marketing Management, 49, 128–138. https://doi.org/10.1016/j.indmarman.2015.04.002
Linares-Barbero, C., & De La Vega, I. (2025). The impact of strategic foresight on innovation: a systematic literature review. IEEE Engineering Management Review, 53(4), 218–245. https://doi.org/10.1109/EMR.2024.3454630
Mao, H., Liu, S., Zhang, J., & Deng, Z. (2016). Information technology resource, knowledge management capability, and competitive advantage: The moderating role of resource commitment. International Journal of Information Management, 36(6), 1062–1074. https://doi.org/10.1016/j.ijinfomgt.2016.07.001
Mubarak, M. F., Jucevicius, G., Shabbir, M., Petraite, M., Ghobakhloo, M., & Evans, R. (2025). Strategic foresight, knowledge management, and open innovation: Drivers of new product development success. Journal of Innovation & Knowledge, 10(2), 100654. https://doi.org/10.1016/j.jik.2025.100654
Pascucci, F., Pizzichini, L., Sabatini, A., Temperini, V., & Mueller, J. (2024). Knowledge-based dynamic capabilities for managing paradoxical tensions in circular business model innovation: an empirical exploration of an incumbent firm. Journal of Knowledge Management, 28(11), 255–282. https://doi.org/10.1108/JKM-01-2024-0108
Ramos, N. K., de Borba, M. L., Ferreira, F. C. S., & Yamaguchi, C. K. (2024). Relationship between knowledge management and information technology: Relação entre a gestão do conhecimento e tecnologia de informação. Concilium, 24(4), 238–251. https://doi.org/10.53660/CLM-2911-24D05
Santoro, G., Vrontis, D., Thrassou, A., & Dezi, L. (2018). The Internet of Things: Building a knowledge management system for open innovation and knowledge management capacity. Technological Forecasting and Social Change, 136, 347–354.
Scarso, E., & Bolisani, E. (2024). Knowledge management processes and innovation phases: Insights from metalworking SMEs. Knowledge Management Research & Practice, 22(4), 377–387. https://doi.org/10.1080/14778238.2023.2213834
Semenets-Orlova, I., Shevchuk, R., Plish, B., Grydiushko, I., & Maistrenko, K. (2022). Innovative approaches to development of human potential in modern public administration. Economic Affairs, 67(4), 915-926.
Sumbal, M. S., & Amber, Q. (2025). ChatGPT: a game changer for knowledge management in organizations. Kybernetes, 54(6), 3217–3237. https://doi.org/10.1108/K-06-2023-1126
Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi Dong, J., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889–901. https://doi.org/10.1016/j.jbusres.2019.09.022
Wu, W., Li, X., & Surangkana, B. (2024). Mediation effect of knowledge management on the impact of IT capability on firm performance: exploring the moderating role of organization culture management. Frontiers in Psychology, 15. https://doi.org/10.3389/fpsyg.2024.1344330
Yan, J., Husted, K., & Fath, B. (2026). Transforming organizational knowledge creation through artificial intelligence: a systematic review of the emergent literature. VINE Journal of Information and Knowledge Management Systems, 56(2), 522–540. https://doi.org/10.1108/VJIKMS-08-2024-0296